This Privacy Policy (“Policy”) has been prepared to inform our users. The Cookie Policy available on www.miaglobaltr.com is an integral part of this Policy.
1) Scope of the Policy
The purpose of this Policy is to define the principles of processing, storing, transferring, and protecting personal data collected through the website and digital platforms (“Platform”) operated by Mia Global.
All personal data generated during the use of the Platform or provided directly by users fall within the scope of this Policy.
2) Which Data Is Processed?
Personal data processed by Mia Global may include the following categories under the Law:
Identity Information
- First and last name
Contact Information
- Phone number, email address
- Location details (country, city)
Technical and Transaction Security Information
- IP address
- Browser and device information
- Cookie data, traffic and usage statistics
Project and Request Information
- Requests related to mobile and modular healthcare solutions
- Technical project details and requirement definitions
- Records related to proposal and contract processes
Financial and Transaction Records (for corporate clients)
- Invoice and payment information
Marketing and Request/Complaint Management Information
- Feedback, inquiries, and form submissions
Data anonymized in accordance with legal standards is not considered personal data and may be processed independently of the Law.
3) Purposes of Processing Personal Data
Mia Global may process your personal data for the following purposes:
- Managing project requests, preparing proposals, and carrying out operational processes,
- Providing mobile and modular healthcare solutions,
- Managing customer relations and technical support processes,
- Improving platform performance and user experience,
- Ensuring the security, continuity, and quality of our services,
- Conducting marketing, communication, and informational activities,
- Fulfilling legal and operational obligations of the company.
4) Data Processed Based on Explicit Consent
In cases where the data subject has provided explicit consent, Mia Global may:
- Analyze user activity to improve experience,
- Perform profiling and statistical evaluations,
- Send campaigns, announcements, and informational messages,
- Conduct surveys and analysis to improve services.
5) Transfer of Personal Data
Personal data collected may be shared with the following parties for the purposes stated in this Policy:
- Domestic and international business partners and suppliers,
- Logistics, hosting, and cloud service providers,
- Third parties providing legal, consultancy, customer support, or research services,
- Authorized public institutions and organizations,
- Mia Global executives, shareholders, and affiliated companies.
All data transfers are carried out in accordance with legal requirements and data security standards.
6) Method and Legal Grounds for Collection
Your personal data may be collected through:
- Forms on the website,
- Email and phone communications,
- WhatsApp and similar digital communication channels,
- Proposal, contract, and project processes,
- Cookies and digital analytics tools.
Personal data may be processed on the following legal grounds under Articles 5 and 6 of the Law:
- Explicitly stipulated by law,
- Necessary for the establishment or performance of a contract,
- Necessary for the data controller to fulfill legal obligations,
- Necessary for the establishment, use, or protection of a right,
- Based on the data subject’s explicit consent.
7) Rights of the Data Subject
Under Article 11 of the Law, data subjects have the right to:
- Learn whether personal data is processed,
- Request information if personal data has been processed,
- Learn the purpose of processing and whether it is used in line with that purpose,
- Know the third parties to whom data is transferred domestically or abroad,
- Request correction of incomplete or incorrect data,
- Request deletion or destruction of data under legal conditions,
- Object to unfavorable outcomes resulting from automated processing,
- Request compensation if they suffer damages due to unlawful processing.
Requests related to these rights may be submitted in accordance with the application procedures announced by Mia Global.
8) Application and Response Process
Mia Global evaluates and finalizes requests regarding personal data within thirty (30) days. If necessary, fees determined by the Personal Data Protection Authority may apply.
For questions and requests, you may contact us:
Phone: 0 (216) 504 76 16
Email: info@miaglobaltr.com
Web: www.miaglobaltr.com