Personal Data Protection Policy (KVKK)
As Mia Global, we take all necessary technical and administrative measures within the scope of the Law on the Protection of Personal Data No. 6698 (“Law”) in order to ensure the security of personal data, fulfill our legal obligations and protect the rights of data subjects. This Personal Data Protection Policy (“Policy”) has been prepared to explain our data processing procedures, data security principles and the rights of data subjects.
1) Purpose of the Policy
The purpose of this Policy is to define the principles regarding the collection, storage, processing and protection of personal data processed by Mia Global in compliance with the Law, and to ensure that the rights of data subjects are protected.
2) Scope
This Policy covers the personal data of all natural persons who in any way come into contact with Mia Global, including customers, visitors, suppliers, business partners and job applicants.
All data obtained through the website, contact forms, contracts, proposal processes, digital channels and operational activities are evaluated within this scope.
3) Principles of Processing Personal Data
Mia Global processes personal data in accordance with the following principles:
- Processing in compliance with the law and the rules of good faith,
- Being accurate and, where necessary, kept up to date,
- Processing for specific, explicit and legitimate purposes,
- Being relevant, limited and proportionate to the purposes for which they are processed,
- Being retained for the period stipulated in the relevant legislation or required for the purposes for which they are processed.
4) Categories of Processed Data
Personal data processed by Mia Global may include the following categories:
- Identity Information: First name, last name
- Contact Information: Phone, email, address details
- Project and Operational Information: Technical requests, project details, contract and proposal information
- Digital Usage Data: IP address, browser information, cookie records
- Financial Information: Invoice and payment information (for corporate customers)
- Visual and Audio Data: Camera recordings (during facility visits)
- Requests and Feedback: Contact forms, support requests
5) Purposes of Data Processing
Your personal data may be processed for the following purposes:
- Evaluating requests related to mobile and modular healthcare solutions,
- Conducting proposal, contract and project processes,
- Carrying out production, delivery and technical support activities,
- Managing customer relations and communication processes,
- Fulfilling legal obligations,
- Ensuring cybersecurity and infrastructure security,
- Conducting marketing, promotion and information activities,
- Carrying out internal reporting, analysis and improvement activities.
6) Transfer of Personal Data
Personal data may be shared with the following persons and organizations in line with the purposes of processing:
- Business partners and suppliers located in Turkey and abroad,
- Logistics, hosting and cloud service providers,
- Law firms, consultancy companies and customer service providers,
- Authorized public institutions and organizations,
- Mia Global executives, shareholders and affiliated companies.
All data transfers are carried out in accordance with the Law and data security standards.
7) Data Security Measures
Mia Global takes all necessary technical and administrative measures to ensure the security of personal data, including:
- Firewalls and intrusion detection systems,
- Access control mechanisms,
- Encryption and secure communication protocols,
- Regular penetration tests and security audits,
- Staff training on confidentiality and data protection,
- Data minimization and restricted access practices.
8) Rights of the Data Subject
Pursuant to Article 11 of the Law No. 6698, data subjects have the following rights:
- To learn whether their personal data is processed,
- To request information if their personal data has been processed,
- To learn the purpose of processing and whether it is used in line with that purpose,
- To know the third parties to whom their data is transferred domestically or abroad,
- To request the correction of incomplete or inaccurate data,
- To request the deletion or destruction of data under the conditions set forth in the Law,
- To object to any result arising against them from the analysis of data exclusively through automated systems,
- To claim compensation for damages in case they suffer damage due to unlawful processing of personal data.
9) Application Method
Data subjects may submit their requests regarding their rights using the methods announced by Mia Global. Applications are finalized within a maximum of 30 days.
Phone: 0 (216) 504 76 16
Email: info@miaglobaltr.com
Web: www.miaglobaltr.com
10) Policy Updates
Mia Global may update this KVKK Policy in line with legislative changes and operational requirements. The updated policy becomes effective as of the date it is published on our website.